All orders are dispatched within 1-2 working days (except pre-orders). Prices for delivery are as follows:
- UK Standard Delivery: £4.50 (Royal Mail first class signed for)
- Next Day Weekday Delivery: £7 (Royal Mail special delivery) – order by 12 noon Monday – Thursday for same day dispatch.
- Saturday Next Day Guaranteed Delivery: £13 (Royal Mail Saturday guaranteed delivery). For this service your order will have to be placed no later than 12 noon on Friday.
- Worldwide Tracked Delivery: £9 (Royal Mail international delivery): 5-9 working days from dispatch date - can be faster for European countries.
Black Friday Orders: Due to high order volumes during our Black Friday sale, processing times may increase by 3-4 working days.
- Please double check your delivery details when finalising your order. We are not liable for any inaccurate delivery information provided.
- If you fail to provide the correct delivery details we are not required to refund you.
- Once the payment has been made, providing the item has not already been dispatched, you have 24 hours to cancel your order.
- If you received free UK delivery, a £4.50 handling fee will be deducted if you decide to return any items from your order to cover the cost of postage and packaging.
- Any customs fees or taxes you may incur when the parcel is delivered are your responsibility.
- If you chose to reject any customs fees and the item is returned to us, you will be liable to pay another shipping fee for us to resend the parcel to you. We cannot refund you in this instance.
- If you miss a delivery, it is your responsibility to rearrange another delivery via the Royal Mail website. If the parcel is returned to us, you will be required to pay another postage fee for us to resend the parcel out to you. We cannot refund you in this instance.
- By purchasing from our website, you accept our terms and conditions. We are not liable for any outcomes or events caused once a product is dispatched - the product(s) are then property of the customer. Usage of products is the customers sole responsibility and we are not liable for any outcomes once the product is dispatched.